Terms of service

Terms of Service

Welcome to BiCottonHouse. These Terms of Service (the “Terms”) govern your access to and use of our website, including all content, functions and services available on the site. By browsing, accessing, placing an order or using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not accept these Terms, please do not use our website.

1. Eligibility

You must be at least 18 years old, or the age of majority in your jurisdiction, to use this website and place orders. By using the Site, you represent and warrant that you meet this requirement and have the legal capacity to enter into a binding contract. We do not knowingly offer services to minors.

2. Intellectual Property Rights

All content on this website, including texts, images, graphics, logos, product photos, descriptions, and layout, is the intellectual property of BiCottonHouse. You may not copy, reproduce, distribute, modify, republish, or commercially use any content without our prior written permission.

3. Product Information & Pricing

We strive to ensure that product descriptions, images and prices are accurate. However, we do not warrant that all information is completely error-free.

  • Product colors may vary slightly due to different screen displays; such minor differences do not constitute a product defect.
  • We reserve the right to adjust product prices, promotions and inventory information at any time without prior notice.
  • In the event of an obvious pricing error, we have the right to cancel or refund the order, even if the order has been confirmed.

4. Orders & Payment

When you submit an order, it is an offer to purchase. We reserve the right to accept or reject your order for reasons including but not limited to stock shortage, pricing errors, suspected fraudulent transactions, or violation of these Terms.
All payments must be completed through the supported payment methods on our site. You agree to provide valid and accurate billing and contact information.

5. Shipping, Return & Refund

Shipping rules, return eligibility and refund procedures are separately stated in our Shipping Policy and Return & Refund Policy. Those policies are incorporated into these Terms and form part of our agreement with you.

6. User Conduct

You agree not to:

  • Use the website for any illegal, fraudulent or unauthorized purpose;
  • Attempt to interfere with the website’s security, server or system;
  • Upload or spread viruses, malicious codes or harmful content;
  • Copy, scrape our website data by automated tools without authorization;
  • Impersonate another person or submit false identity information.

7. Third-Party Links

Our website may contain links to third-party websites. We have no control over, and assume no responsibility for, the content, privacy policies or practices of any third-party sites. Visiting third-party links is at your own risk.

8. Disclaimer of Warranties

The website and products are provided on an “as is” and “as available” basis. We do not make any express or implied warranties, except those required by applicable law. We do not guarantee that the website will be uninterrupted, secure or error-free at all times.

9. Limitation of Liability

To the maximum extent permitted by law, BiCottonHouse shall not be liable for any indirect, incidental, consequential damages, loss of profits or loss of data arising out of your use of the website or purchased products. Our total liability shall not exceed the amount you paid for the relevant order.

10. Policy Updates

We may revise these Terms from time to time. The updated version will be posted on this page with the revised date. Your continued use of the website after changes are posted means you accept the revised Terms.

11. Contact

If you have questions regarding these Terms, please contact us at support@bicottonhouse.com.