Contact Us
Have a question about BiCottonHouse, a product, or an order? Get in touch using the details below.
Contact details
- support@bicottonhouse.com
- Phone
- +86 459 8452369
- Customer service hours
- Monday–Friday, 09:00–18:00 (China Standard Time, UTC+8).
- Business name
- Daqing Cairushu E-Commerce Co., Ltd.
- Business address
- Unit 2 (2nd Floor), Commercial Building S6, Xinchao Jiayuan Phase I, Ranghulu District, Daqing City, Heilongjiang Province, 163712
Write to us
This form opens a draft in your email app. Review the draft and send it there. Your message is sent only when you send it in your email app.
If an email app does not open, email support@bicottonhouse.com directly. Please do not include passwords or full payment card details.
Shipping and returns
For a question about shipping, a return, or a refund, email us with the relevant order details so we can help with your inquiry. See our Shipping Policy and Return & Refund Policy for details.