Payment Methods
This page explains where to find payment options and how to get help with payment questions for BiCottonHouse orders.
Payment options at checkout
Review the payment methods displayed at checkout for your order. If no payment option is available, contact us before attempting to pay.
Protect your payment information
Enter payment information only through the checkout flow for an option offered for your order. Do not send full card numbers, passwords, or verification codes by email.
Payment questions
If you have a question about a payment attempt, include your order number, if available, and a brief description of the issue. Do not include sensitive payment details.
Refunds
All refunds will be processed back to the original payment method you used at checkout. Refund timing varies by payment provider. You may refer to our Return & Refund Policy for full details.
Contact
For checkout or payment questions, email support@bicottonhouse.com or visit our Contact Us page.